About the Role:
Inner Strength Bayside is a physiotherapy clinic, based in Cheltenham – VIC, with three physiotherapists and supporting reception staff. We are looking for an enthusiastic and reliable individual with great people skills, that is committed to providing excellent customer service to join the team.
We are requiring a junior receptionist for an immediate start on Tuesdays & Thursdays for our afternoon/evening shifts, with the ability to cover annual/sick leave for other staff when required.
Skills & Experience:
- A firm understanding of the importance of first impressions and patient care.
- A warm & professional telephone manner
- Ability to work autonomously & in a team environment
- Good time management skills & organisation with the ability to multitask.
- Have a positive & proactive attitude.
- Proficient computer skills (Word, Outlook & Excel), experience with Cliniko Practice Management Software would be advantageous.
- Previous customer service/reception experience
- Conflict resolution skills.
Duties include but not limited to:
- Welcoming & greeting patients upon arrival
- Answering & managing phone calls and email correspondence.
- Scheduling & managing patient appointments
- Billing & processing patient payments
- Administration support for practice clinicians
- General office duties & ensuring the practice is kept tidy.
If you think you would be the perfect addition to the team at Inner Strength Bayside, please submit your application (resume & cover letter) to Ella via email: [email protected]
You will be required to show your Covid-19 certificate showing you are fully vaccinated.